Terms of service
These terms and conditions refer to the use of the website www.undimancheausoleil.com by users and their relationship with our brand.
The website www.undimancheausoleil.com is designed and managed by Constellation Wishes, Lda, a company with tax identification number 514856130, headquartered at Rua Ivone Silva, 4A, 2950-679 Quinta do Anjo, Palmela, Setúbal, Portugal – trading as Un Dimanche Au Soleil, contactable by email at geral@undimancheausoleil.com.
These terms and conditions (hereinafter referred to as "Terms") define the use of the Un Dimanche Au Soleil webpage (hereinafter referred to as "Website") by users (hereinafter referred to as "User") and their relationship with our brand (hereinafter "We", "our"). Please read them carefully as they relate to your rights and must comply with current legislation.
The User must also recommend all our products or services in accordance with these terms.
You should print a copy of these terms for future reference.
If you have any questions regarding these terms, please contact us.
1. Agreement
By using the Website, you agree to these terms and authorize the transmission of data (including updated information) to obtain third-party information, including your debit and credit card numbers or validated credit relationships with your identity, to validate your credit card, obtain an initial credit authorization, and authorize individual transactions.
2. Remedies
We reserve the right to:
– regularly update these terms. It is your responsibility to check for changes. These changes will apply to Website use after notification is issued via message or announcement on the Website. If the User does not accept the new terms, they must stop using the Website. Continued use of the Website after changes indicates agreement with the new terms;
– modify or withdraw, temporarily or permanently, this Website and its material (or parts) without prior notice, and the User cannot be held liable for any changes or withdrawal of the Website or its content;
– disable any user identification code or password provided by the User, whether chosen by them or assigned by Us, at any time, if in our opinion the user has failed to comply with any of the provisions of these Terms.
3. Registration
The User using this Website guarantees that:
– they are legally capable of entering into binding contracts;
– the personal information provided at registration is accurate, precise, current, and complete in all respects;
– and they are not impersonating another person or entity.
The User agrees to notify us immediately of any changes to their personal information by email or phone.
4. Privacy Policy
All your personal information will be treated as confidential and handled in accordance with our privacy policy. By using the Website, you consent to this process and guarantee that all information provided is accurate.
When you make a purchase on the Website, we may collect identifiable personal details such as your name, email address, billing address, shipping address, credit card information, or other payment methods. We ensure this information will be securely stored in accordance with all applicable Portuguese laws.
5. Protecting Your Security
To ensure your debit, credit, or prepayment card is not being used without your consent, we validate the name, address, and other personal information provided during the order process against appropriate third-party databases.
You may be contacted for additional security checks and we request your cooperation.
Fraudulent transactions will not be tolerated and will be reported to the appropriate authorities.
By agreeing to these terms, the user consents to these checks.
To perform these checks, the personal information provided may be disclosed to registered credit agencies, which may keep a record of that information. This is done solely to confirm your identity. We do not perform a credit check and your credit rating will not be affected. All information provided will be treated securely and in accordance with applicable laws.
6. Observation
This Website may only be used for legal purposes and in a legal manner. The User agrees to comply with all applicable laws, statutes, and regulations regarding the Website and its use.
The User agrees not to:
– transmit or distribute viruses, Trojans, worms, logic bombs, or anything malicious or technologically harmful through the Website;
– upload or transmit defamatory, offensive, or obscene material via the Website;
– attempt unauthorized access to the Website, the server on which it is hosted, or any server, computer, or database connected to the Website. Do not attempt to attack the Website via a denial-of-service attack ("DoS").
Breaches of this provision will be reported to the relevant authorities and we will cooperate by disclosing the User’s identity. In the event of such a breach, the User’s right to use the Website will cease immediately.
We are not liable for any loss or damage caused by a DoS attack, viruses, or other harmful technological material that may affect your equipment, programs, data, or other proprietary material due to use of the Website or any content downloaded from it or linked to it.
7. Third-Party Links
For customer convenience, the Website may include links to external pages or materials beyond our control. We are not responsible for such pages or content and do not review or endorse them.
We are not liable for privacy practices, content, or any damage, loss, or offense allegedly caused by the use or reliance on any advertising, content, products, materials, or services available on such external pages.
8. Orders
All orders are subject to availability. If items are unavailable, the User will be notified by email and can choose to wait for availability or cancel the order.
Any orders placed by the User will be treated as an offer to buy goods or services and we reserve the right to reject such offers at any time.
Automated confirmation of your order does not constitute acceptance of your offer to purchase. A contract between us and the User will only be concluded when:
(i) payment is received via the specified reference; or
(ii) we dispatch the goods or provide services, followed by an email confirmation to the User ("Dispatch Confirmation").
The contract will relate only to the items confirmed in the Dispatch Confirmation.
We take all reasonable care to keep order and payment details secure, but we are not liable for unauthorized access by a third party due to negligence.
Products sold on the Website are not for resale or distribution. We reserve the right to cancel orders and suspend accounts where products are ordered in breach of this.
Un Dimanche Au Soleil offers delivery to the customer’s address. Upon checkout, the User is informed of delivery terms and assumes the risk of the products once delivered to the specified address. We are not liable for incorrect address entry or failure to collect the order.
Delivery responsibility passes to the User after dispatch.
Un Dimanche Au Soleil partners with external logistics providers, shipping products during standard working days and hours.
Estimated delivery times:
Portugal and mainland Spain: 1 to 3 days;
Azores and Madeira: 3 to 7 days;
Spanish islands: 5 to 10 days;
Europe: 5 to 10 days.
Delivery delays may occur during high-demand periods such as sales, Christmas, Black Friday, etc.
Shipping costs, borne by the customer:
Mainland Portugal: €6.42
Azores and Madeira: €10.57
Mainland Spain: €7.27
Spanish Islands: €16.06
Austria, Belgium, France, Germany, Ireland, Netherlands, Greece, Luxembourg, UK, Switzerland, Iceland, Czech Republic, Hungary, Lithuania, Slovakia, Slovenia: €21.62
Denmark, Finland, Sweden, Malta, Norway, Poland, Cyprus, Bulgaria, Croatia, Estonia, Latvia, Romania: €23.04
Orders equal to or above €180 include free shipping.
Un Dimanche Au Soleil will inform the customer of product unavailability and refund the payment within a maximum of 15 days.
Delivery is deemed completed when the product is left at the address provided by the customer.
9. Exchange or Cancellation Rights
As per the law, Un Dimanche Au Soleil allows exchanges and returns, except for customized items, provided they have not been used and are returned in their original condition.
Requests must be made within 14 days of receipt via email (geral@undimancheausoleil.com) or the contact form.
After receiving the returned item(s), a quality check will be conducted. Exchanges or refunds will only be accepted if:
a) The product(s) show no signs of use or handling;
b) The product(s) retain their original features and tags, especially hygiene labels;
c) The product(s) are complete and include all original packaging and materials.
All exchange/return requests must include the order number and, if applicable, proof of defect.
Refunds will be issued via the original payment method within 14 business days or another agreed method.
Shipping costs for returns are borne by the customer, with no reimbursement.
For returns due to defect or non-conformity, Un Dimanche Au Soleil covers the initial shipping costs and the return process.
If the product does not meet the return conditions, it will be returned to the original address at the customer’s expense.
10. Prices and Payment
Prices shown include VAT at the applicable rate.
Prices are correct at the time of input but may change without notice (except for confirmed orders).
If a pricing error is discovered before order acceptance, we are not obliged to fulfill the order at the incorrect price.
We strive for accuracy but mistakes may happen. If an error occurs, the User will be informed and may choose to proceed at the correct price or cancel the order. If canceled, and payment was made, it will be refunded in full.
The User confirms they are authorized to use the selected payment method: bank transfer, credit card, Google Pay, Apple Pay.
We reserve the right to wait 24 hours for payment. Failed payments will trigger an email alert.
If the User does not want us to retry processing the payment, they must cancel the order beforehand.
Promotional codes may only be used in accordance with the specific terms under which they were issued. These may include eligibility criteria and order value restrictions.
We reserve the right to reject or cancel any order that violates such conditions.
In case of conflict between promo code terms and these Terms, the promo code terms prevail.
Promo code terms can be requested by email or phone.
11. Intellectual Property
Website content is protected by copyright, trademarks, databases, and other IP rights.
The User acknowledges that all Website materials remain our property.
You may view content on one screen, store it electronically (but not on a networked device), or print a copy for personal, non-commercial use, maintaining all copyright notices.
You may not reproduce, modify, copy, distribute, or use Website content for commercial purposes.
12. Limited Liability
Provision of goods:
(a) If we fail to comply with these Terms due to our fault, we are only responsible for foreseeable losses caused by that breach.
(b) Nothing in these Terms limits our liability for:
– death or injury caused by negligence;
– fraud or fraudulent misrepresentation;
– breach of statutory obligations;
– defective products under consumer law;
– deliberate breach constituting a contract violation;
– anything else that cannot be legally excluded.
Use of the Website:
The Website is provided "as is" and "as available" without warranties.
The User accepts responsibility for using the internet and associated risks.
While we aim to ensure material is accurate, we accept no liability if it is not.
We disclaim liability for:
– incompatibility with your devices, software, or connections;
– technical issues or errors;
– the Website not meeting User expectations.
To the fullest extent permitted by law, we are not liable for indirect or consequential damages, including but not limited to:
– loss of liquidity, profit, business, savings, time, privacy, data.
13. Severability
If any part of these Terms is deemed unlawful, void, or unenforceable, that part shall be considered severable and will not affect the enforceability of the remaining terms.